October 14, 2014 · No Comments!

Returns & Exchanges

Make sure your order qualifies

Orders may be returned so long as:

  • The order is unused and unopened
  • The order is returned within 15 days of receipt
  • The order was not purchased on final sale

Please keep the tracking number and any other relevant shipping information in the unlikely event we do not receive your return shipment.

Await Credit

Once a qualified refund is received we will process your refund as soon as possible. The charges placed on your card will be credited to you, though shipping costs are non-refundable.

Please note that refunds may take up to ten (10) business days to show on your account due to varying processing times between payment providers.

Return Your Order & Packing Slip

Send back your order—along with its original packing slip—to the following address:
SpecialOrbits
Attn: Returns
67 East 2nd Street, Nº11
New York, NY 10003

Contact Us

If for any reason you do not receive the credited amount within that time frame, or have any questions, please feel free to contact us: sales@specialorbits.com